AI Agents
Six autonomous agents run staffing, credentialing, retention, onboarding, demand prediction, and payroll exception detection end-to-end so teams spend less time coordinating and more time delivering care.
Learn more→Trusted by Healthcare Leaders
The AI Workforce That Never Sleeps
Build AI agents in minutes, integrates into any workflow. No code required.
SEE IT IN ACTION
Configure the agent, then watch it handle a real nurse call-out — from first message to fully covered shift.
AI Agents/Staffing Agent
Staffing AgentN
Configure Agent
Connect Systems
Conversation
This is one workflow. One agent. We have five.
See All Agents →ROI CALCULATOR
Model Your Annual Savings in Minutes
Benchmark your workforce economics with research-backed assumptions, then customize every input for your facility. Watch how each autonomous agent contributes to your ROI.
Facility
|
120-bed Skilled Nursing Facility - Springfield, MA
Staff Roster
105 total employeesAgents Analyzing Workforce Data
Backed by Research
Every Assumption Is Sourced
Our ROI model is built on peer-reviewed studies, government data, and industry benchmarks. No guesswork — just validated workforce economics.
NSI 2025
2025 NSI National Health Care Retention & RN Staffing Report
AHCA 2025
2025-2026 HCS Nursing Home Salary & Benefits Report (917 facilities)
BLS 2024
Bureau of Labor Statistics, Occupational Employment & Wages, May 2024
ASPE 2025
ASPE/HHS Issue Brief: Contract Staff in Nursing Homes, Jan 2025
AONL 2023
AONL Workforce Committee White Paper (87 nurse managers)
CMS 2024
CMS Civil Monetary Penalties - 42 C.F.R. Sec. 488.438
Medwave 2025
25 Stats Medical Credentialers Must Know, May 2025
IntelyCare 2024
The Cost of Nurse Turnover: A Breakdown
ShiftMed 2024
The True Cost of Healthcare Labor Volatility
PMC 2023
Frontiers in Public Health: Nurse absenteeism costs, multicenter study
McKnight's
McKnight's Long-Term Care News, Industry Benchmarking
BMJ 2025
BMJ Quality & Safety: Understaffing cost-effectiveness analysis
Coastal 2025
True Cost of Nursing Turnover, Coastal Care Staffing
CLA 2024
CLA 39th SNF Cost Comparison & Trends Report
AI-powered workflows designed for healthcare operations teams. Launch agents, configure autonomy, and monitor outcomes from one platform.
Command Center
A single mission-control view for live workflows, autonomy levels, and decision logs, with complete audit visibility into every action taken.
Learn more→Custom Agent Builder
Design no-code agents with trigger logic, tool connections, and autonomy policies tailored to each facility's operating model.
Learn more→Integration Layer
Connect HRIS, scheduling, EHR, payroll, and compliance systems without replacing existing tools or disrupting frontline operations.
Learn more→Smart Escalation
Set per-agent escalation ladders across Full Auto, Auto + Notify, and Auto + Approve so humans step in only when confidence or risk demands it.
Learn more→Analytics & Intelligence
Surface decision quality, compliance trends, retention signals, and staffing outcomes in leadership-ready analytics that drive faster operational decisions.
Learn more→Platform Intelligence
Watchtower QA
Always-on quality monitoring scores every agent decision for accuracy, compliance, and confidence — with real-time alerts and audit-ready reports.
Learn more→Experiments
A/B test agent configurations on live workflows. Compare fill rates, resolution times, and escalation rates with statistical significance.
Learn more→Observability
Full decision traces showing every trigger, rule evaluation, tool call, and outcome — an X-ray into agent reasoning with zero blind spots.
Learn more→Knowledge Engine
Self-improving intelligence that detects knowledge gaps, auto-drafts new rules from successful patterns, and continuously refines agent performance.
Learn more→Coming Soon
Operational Memory
Coming SoonLearns how your best operators work and encodes their institutional knowledge into agent rules — no prompts required. One-click deploy from observed patterns.
Learn more→AUTONOMOUS AGENTS
6 agents. 6 critical workflows. Zero manual intervention.
I need to call out tomorrow
I'll handle everything. Finding coverage now...
✅ Shift covered — Maria Chen confirmed
Your BLS certification expires in 90 days
I've enrolled you in the March 15 renewal course
📋 Credential renewal — auto-enrolled
⚠️ Risk alert: Sarah Mitchell — elevated
3 call-outs in 14 days, declining shift pickups
📊 Care Signal brief sent to manager
Welcome to AcmeHealth! Let's get you set up
Paperwork sent. IT access provisioned. Preceptor assigned.
✅ Onboarding — 18 of 20 steps complete
Census trending up — 12% above baseline
Projected staffing gap: 3 nurses, Thursday night shift
🔮 Pre-staffing triggered — 3 candidates contacted
Pay period closing — scanning 8,400 punches
14 exceptions detected across 3 sites. 6 auto-resolved.
📋 Exception report delivered to payroll team
Payroll Exception Agent
Every punch validated. Every exception caught. Zero payroll surprises.
Learn more→Cross-Agent Flywheel
Agents continuously hand off context to each other. Forecasting feeds staffing, onboarding feeds compliance, and retention intelligence reshapes schedules before burnout occurs.
Staffing Agent
Credential Lifecycle Agent
Retention Intelligence Agent
Onboarding Orchestration Agent
Census & Demand Intelligence Agent
Payroll Exception Agent
Listen→Think→Act→Learn→Handoff
Custom Agent Builder
Build Your Own Agents. Connect Them to the Loop.
You're not limited to pre-built agents. Design custom AI agents with the same audit trails, escalation controls, and cross-agent handoffs — then plug them into the autonomous loop.
Agent Builder
ActiveWaiting for input...
Describe what you'd like to build...
Agent Configuration
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HOW IT WORKS
Connect your systems, configure autonomy, and launch auditable workflows in days.
Step 1
Connect
Plug Friender Health into your HRIS, scheduling, EHR, payroll, and compliance systems. No migration. No rip-and-replace.
Auto-approve PTO requests
Escalate after 30 min
Notify unit manager
All agentsStaffing Agent▾
Step 2
Configure
Set autonomy levels, escalation rules, and notifications per agent. Start with Auto + Approve and open up as trust grows.
Staffing
Credential
Retention
Onboarding
Census
Staffing Agent: Shift filled - Unit 3B
Credential Agent: BLS renewal enrolled
Retention Agent: Risk alert generated
Uptime 99.9%
Step 3
Launch
Agents begin operating immediately. Every action is logged, auditable, and visible in Command Center.
Ready to connect?Book a demo
The Future of Healthcare
Healthcare operations are moving from manual coordination to bounded, auditable autonomous execution — and the shift is accelerating.
1
Manual Ops
Phone trees, group texts, and whiteboards drive critical staffing decisions.
2
Chatbots
Systems answer questions but still rely on humans to execute.
3
Copilots
Assistive AI suggests next steps while teams remain primary operators.
4
Autonomous Agents
Agents own workflows end-to-end with auditable, bounded autonomy.
1
Manual Ops
Phone trees, group texts, and whiteboards drive critical staffing decisions.
2
Chatbots
Systems answer questions but still rely on humans to execute.
3
Copilots
Assistive AI suggests next steps while teams remain primary operators.
4
Autonomous Agents
Agents own workflows end-to-end with auditable, bounded autonomy.
Oracle2025
AI Agents for Healthcare: Benefits and Use Cases
AI agents automate administrative tasks and improve clinical decision-making, reducing physician burnout while enhancing care quality across health systems.
Read ArticleNIH / Cell Reports Medicine2025
A Foundational Architecture for AI Agents in Healthcare
A framework for autonomous medical AI agents built on planning, action, reflection, and memory — from diagnosis through real-time patient monitoring.
Read ArticleIBM2026
AI Agents in Healthcare
A structural shift toward integrated, adaptive healthcare systems that coordinate complex workflows autonomously with minimal human intervention.
Read Article0%
of enterprise apps will include agentic AI by 2028
Source: Gartner
0%
of healthcare execs expect AI to enhance adaptability
Source: IBM
4 in 10
healthcare execs already use AI for patient monitoring
Source: IBM
Security & Compliance
Full auditability, encryption, governance controls, and reliability guarantees built into every agent workflow.
HIPAA Compliant
End-to-end safeguards for patient and staff data with embedded governance and audit controls. PHI is never used for model training.
SOC II Certified
Independently audited controls, continuous monitoring, and enterprise-grade incident response.
Audit Trail
Every decision records trigger, reasoning, action, outcome, and timestamp for compliance and operational review.
Data Governance
Role-based and attribute-based access controls with zero-trust architecture and environment-level data boundaries.
Encryption
AES-256 encryption at rest, TLS 1.3 in transit, and encrypted vault storage for all credentials and keys.
Uptime & Reliability
99.9% uptime SLA backed by redundant infrastructure and automatic failover.
PII Redaction
Sensitive data automatically detected and redacted using enterprise DLP. PHI and PII never reach AI model providers.
AI Safety Guardrails
Supervisor models detect hallucinations before responses are sent. Bad actor detection blocks adversarial prompts and policy violations.
Quick answers about features, security, and getting started.
Friender Health is an autonomous AI agent platform for healthcare workforce management. We provide 6 pre-built agents for staffing, credentialing, retention, onboarding, census prediction, and payroll exception detection, plus a custom agent builder.
Chatbots answer questions. Friender Health agents execute workflows. A staffing request can trigger PTO validation, candidate outreach, acceptance processing, schedule updates, and payroll flags automatically.
Most facilities become operational in days, not months. Integrations connect to existing systems while agent rules are configured to your staffing and compliance constraints.
No. Friender Health sits on top of your current stack, including Workday, ADP, UKG, Kronos, ShiftWizard, and related tools.
Pricing is a flat monthly fee based on facility size, typically from $2,500-$5,000 for smaller facilities, scaling with staff count.
Yes. Friender Health is built for HIPAA and SOC II environments with end-to-end encryption and full decision-level audit trails.
Every decision is logged with full reasoning. You control autonomy levels and can start with Auto + Approve for human confirmation before execution.
Yes. The Custom Agent Builder lets operations teams define triggers, reasoning steps, tool connections, and autonomy policies without code.
Initial focus is 50-300 staff facilities, including urgent care groups, surgical centers, and skilled nursing facilities, with expansion into larger systems.
Book a demo to map your workflows, review automation opportunities, and begin a 30-day pilot.