Friender Health

Friender Health AI Agents

6 Agents. 6 Critical Workflows.Zero Manual Intervention.

Every Friender agent operates with transparent Listen → Think → Act execution and bounded autonomy controls.

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Autonomous Agents

Deep Dive Into Each Agent

Each agent operates with transparent Listen, Think, Act execution and bounded autonomy controls. Select an agent to explore its workflow.

Staffing Agent

From text message to covered shift in minutes.

Handles PTO requests, call-outs, and shift swaps via SMS, validates coverage constraints, and resolves staffing gaps without manual coordinator work.

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Listen

  • Reads inbound SMS call-outs, PTO requests, and swap requests.
  • Monitors schedule deltas and upcoming coverage risks.

Think

  • Checks staffing ratios, credential fit, overtime risk, and contract constraints.
  • Ranks candidates by availability, cost impact, and continuity.

Act

  • Texts qualified candidates with instant acceptance links.
  • Updates schedule, notifies stakeholders, and flags payroll changes.

Scenario Walkthrough

Sarah texts 'calling out tomorrow' at 2:01 AM

  1. 2:01 AM

    Inbound alert

    Agent ingests Sarah's message and validates staff identity.

  2. 2:02 AM

    Coverage planning

    System checks acuity ratios, required certifications, and unit demand.

  3. 2:04 AM

    Outreach

    Three credentialed candidates are texted with incentive details.

  4. 2:09 AM

    Acceptance

    Best-fit candidate accepts, schedule and payroll are updated.

Metrics

  • 18-42

    Tool calls per workflow

  • 15 minutes

    Avg completion time

  • Scheduler, HRIS, Payroll

    Systems touched

Cross-Agent Handoffs

  • Retention Intelligence Agent

    Repeated call-outs feed early risk scoring.

  • Census & Demand Intelligence Agent

    Short-term demand spikes pre-trigger candidate outreach.